Terms & Conditions

1. Acceptance of Terms

By using the Balt-Bep Shipping Express website, customer registration, booking services, and related system features, you agree to follow these Terms & Conditions. If you do not agree, please do not use the booking or account services.

2. Customer Accounts

Customers must provide accurate and complete information during registration. Birth date is used to calculate age and determine eligible passenger categories. Account credentials must be kept confidential and must not be shared with another person.

3. Booking and Passenger Information

Customers are responsible for checking the passenger details, travel schedule, fare, and other information before submitting a booking. Passenger type and eligibility information may be checked by authorized Balt-Bep staff.

4. Payment Verification

Bookings may remain pending until payment is received and verified. For GCash payments, submitted payment details and proof may be reviewed by authorized staff before a booking is confirmed. A booking is considered confirmed only after the system records the required payment verification.

5. Fare and Schedule Information

Fares, schedules, seat availability, and trip information displayed on the website are based on the current system settings and may be changed by authorized staff when operational conditions require it.

6. Responsible Use

You must not attempt to bypass authentication, manipulate booking information, upload fraudulent payment or identification documents, or interfere with the normal operation or security of the system.

7. Privacy and Security

Information submitted through the system is intended for legitimate registration, booking, payment verification, and operational purposes. Users should provide only information required by the system and protect their account credentials.

8. Support

For booking concerns, schedule questions, or other assistance, contact Balt-Bep Shipping Express using the contact information published on the homepage.